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Frequently Asked Questions
I can't get to the Internet?

Make sure the computers network cable is plugged in to the wall.

My computer locked up and won't do anything?
You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.

Printer Problem

My Print Job Stopped
Replace Ink Cartridges
How do I replace an Epson ink cartridge when the ink light comes on and the Printer stops printing.

Make sure the printer is on but not printing.

Raise the printer cover, then press down the INK button for six seconds until the print heads move to the center.

Pull up the empty ink cartridge clamp all the way.

The cartridge rises up from its holder and should be returned to the Education Technology department.

Unwrap the new ink cartridge, being careful not to touch the green chip on the back of the cartridge, then remove ONLY the yellow tape seal from the cartridge.

If you accidentally remove anything but the yellow seal you cannot use the cartridge or it will damage the printer.

To install the new cartridge, tilt the ink cartridge forward slightly as you lower it into its holder.

Hang the tabs at the back of the cartridge on the hooks on the holder clamps.

Don't place the cartridge tabs under the hooks on the holder clamp; you may damage the clamp when you close it.

Install the ink cartridge and press the INK button on the front of the Printer to begin charging the ink delivery system.

Charging takes about a minute and is complete when the power light stops flashing and the error light goes out.

How do I get Ink

HELP!
I have an emergency.

Call ASAP to Mike McCourt at ext. 4442